Privacy Policy

1. Who I am

Hillduck is operated by one individual, Razvan Dragoste, who is responsible for the information described in this policy. All correspondence about this policy should be sent to razvan@hillduck.com.

2. Business contact information used for outreach

I collect business contact information from publicly available sources, principally business directories and the businesses' own websites. What is collected is limited to the business name, website address, business email address, business telephone number and business postal address. It is used to make contact about the service described on this site, on the basis of a legitimate interest in offering that service to relevant businesses. Any business may require its removal at any time, by replying to a message or writing to razvan@hillduck.com. Removal is permanent.

3. Client information

Where a client engages me, the system I build runs on my own accounts for as long as the client uses the service. The log of their leads is kept in a spreadsheet on my account, and the client can view it at any time. The lead information passing through the system remains the client's property and the client's responsibility. I access it only so far as is necessary to build, test or maintain the system. I do not use it for any other purpose or disclose it to any third party. If the client stops using the service, the system and the spreadsheet move to accounts in the client's name, and I keep no copy.

4. Cookies, embedded video and booking a call

This website sets no cookies of its own and runs no analytics or tracking scripts.

One page on this site embeds a video hosted by Loom. Playing that video opens a connection to Loom, which may set its own cookies and record that the video was viewed. Loom's use of that information is governed by Loom's own privacy policy. The other videos on this site are served from this site itself and set no cookies.

Some pages offer a button to book a call. Nothing from Cal.com, the scheduling service behind it, loads until that button is pressed. Pressing it opens Cal.com's calendar inside the page, and Cal.com may then set its own cookies. If you book, the name, email address and any notes you enter are passed to Cal.com and placed in my Google Calendar, with a Google Meet link for the call. They are used only to hold that call and to follow up on it. Cal.com's use of that information is governed by Cal.com's own privacy policy.

5. Service providers

A small number of third party providers are used to send email, to verify that an address is deliverable, and to schedule calls. Each receives only what it needs to perform that function, and none is permitted to use it for its own purposes.

6. Retention

Business contact information is kept for as long as it remains relevant to outreach, and is deleted on request. The details of a booked call are kept for as long as the conversation they began is ongoing, and are deleted on request. Client information is deleted at the end of an engagement, or earlier if the client asks.

7. Your rights

Any person or business whose information I hold may ask what is held, ask for it to be corrected, or ask for it to be deleted, by writing to razvan@hillduck.com. Requests are answered within 30 days.

8. Changes to this policy

This policy may be revised. The date of the most recent revision appears at the top of this page.